Refund Policy

At Shourk, we strive to ensure your satisfaction. However, we understand that circumstances may change, and we are here to assist you with a fair refund process:

  1. Eligibility for Refunds:

    Refund requests will only be considered if the session is rejected by the expert. Refunds are not applicable in any other case.

  2. Processing Fees:

    Any applicable processing fees will be deducted from the refund amount.

  3. Refund Timeline:

    Approved refunds will be processed within 10 business days.

  4. Expert Earnings:

    Experts can withdraw their earnings at any time, ensuring flexibility in accessing funds.

We are committed to providing a seamless refund experience while maintaining fairness for all parties.